You can place an order at AILA Stores by selecting the products you wish to purchase, adding them to your cart, and completing the checkout process. Be sure to review your personal and shipping information before confirming your order.

We offer several shipping options, from standard shipping to express shipping. Rates and delivery times vary depending on your location. You can see all options and costs at checkout.

Yes, once your order has been shipped, you will receive an email with a tracking number. You can use that number to track your order in real time and know when it will arrive.

We offer easy returns within 30 days from the date of delivery. Products must be in original, unused condition with tags intact. To initiate a return, please visit our returns page or contact our customer service team.

Currently we do not offer direct exchanges. If you wish to exchange a product, we recommend that you return the original item and place a new order for the desired item.

We have a Sizing Guide available on each product page. This guide will help you select the right size based on the specific measurements of the item. If you need further assistance, our customer service team will be happy to help you.

We accept a variety of payment methods, including credit and debit cards, PayPal, and bank transfers. All our payments are processed securely to ensure the protection of your data.

Once the order has been confirmed, it can only be modified or cancelled if it has not been processed for shipment. We recommend that you contact us as soon as possible if you wish to make any change

To receive the latest updates and exclusive offers, you can subscribe to our newsletter by entering your email address at the bottom of our home page.

At AILA Stores, we take the privacy and security of your data very seriously. We use encryption technology to protect your information and strictly follow our Privacy Policy to ensure that your data is treated securely and confidentially.