How to Track Your Order at Aila Stores

At AILA Stores, we keep you informed throughout the delivery process. Follow these steps to easily track your order:

1. Receive shipping confirmation: Once your order has been processed and shipped, you will receive a confirmation email with all the shipping details. In this email, you will find a tracking number.
2. Log in to your account: If you made your purchase with a registered account, log in to AILA Stores and go to the "My Orders" section.
3. Select your order: On the "My Orders" page, select the order you want to track. The order details will appear, along with the tracking number and the current delivery status.
4. Use the tracking number: Copy the tracking number and visit the website of the partner shipping company (such as DHL, UPS, FedEx, among others). Enter your tracking number on their platform to get the most up-to-date information on the status of your order.
5. Receive updates: You can check the progress of your shipment at any time to see the current location of your package and the estimated delivery date.

 

Important Tips:

If you do not receive a tracking number within 24-48 hours after shipping confirmation, please check your spam folder or contact our customer service team for assistance.

If your order shows a delayed status or any delivery issues, please contact the shipping company directly or contact us to help you resolve the issue.

Stay on top of your order status with Aila Stores and enjoy your shopping without worries!